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Privacy Policy

Last Updated: May 11, 2026

At Mr. Pacho, operated via mrpacho-ca.com, we prioritize the privacy and security of our users. This Privacy Policy is designed to inform you about how we manage, collect, and protect your personal data in accordance with the General Data Protection Regulation (GDPR) and the Personal Information Protection and Electronic Documents Act (PIPEDA).

1. Comprehensive Data Collection

We collect several types of information to provide a seamless gaming experience:

  • Personal Identification: Name, residential address, date of birth, and government-issued ID for KYC (Know Your Customer) verification.
  • Contact Details: Email address and phone number for account security and updates.
  • Financial Data: Encrypted transaction history and payment method details (we do not store full credit card numbers).
  • Technical Metadata: IP addresses, device identifiers, browser specifications, and geolocation data.

2. Purpose of Data Processing

Your data is processed under the legal basis of contract necessity and legal obligation. Specifically, we use it to:

  • Validate your identity and prevent underage gambling.
  • Facilitate secure financial transactions and prevent money laundering (AML).
  • Customize the user interface based on your regional preferences.
  • Conduct internal audits to ensure the integrity of our gaming systems.

3. Data Sharing and Third Parties

We do not sell your personal data. However, information may be shared with trusted partners such as payment processors, identity verification services, and regulatory bodies like the AGLC or other Canadian provincial authorities when required by law.

4. Data Retention and Security

Your information is stored using industry-standard 256-bit SSL encryption. We retain your personal data only for as long as is necessary for the purposes set out in this policy, typically for the duration of your account activity plus the statutory period required by tax and AML laws.

5. Your Legal Rights

You have the right to request a copy of the data we hold about you, request corrections, or ask for the deletion of your account. For more information on your rights as a digital citizen, you can visit the Office of the Privacy Commissioner of Canada.

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